Terms of Service

Last updated: August 7, 2026

Overview

This website is operated by Whisker and Bark. By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Using our store

  • You must be at least the age of majority in your place of residence to make a purchase.
  • You agree to provide accurate, current information when ordering.
  • You may not use our products or site for any unlawful purpose, or attempt to interfere with the site's security or operation.

Products & pricing

  • Product images are for illustration; minor variations in color or dimensions may occur (hand-measured sizes may vary by 1–3 cm).
  • Prices are in USD and may change at any time without notice.
  • We reserve the right to limit quantities, refuse or cancel any order (e.g., suspected fraud or pricing errors). If we cancel, you receive a full refund.
  • We do our best to display accurate information, but we do not warrant that all content is error-free; we may correct errors without prior notice.

Orders & payment

Payment is due at checkout and is processed by secure third-party providers. Your order is an offer to buy; it is accepted when we send the shipping confirmation.

Shipping & returns

Shipping and returns are governed by our Shipping Policy and Refund & Return Policy, which form part of these terms.

Product use & pet safety

Our products are intended for pets as described on each product page. Always supervise your pet with new products, and consult your veterinarian before using care or dietary products if your pet has a health condition. You are responsible for using products as intended.

Limitation of liability

To the fullest extent permitted by law, Whisker and Bark shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability for any claim shall not exceed the amount you paid for the product concerned. Nothing in these terms limits rights that consumer law grants you and that cannot be waived.

Intellectual property

All content on this site (text, images, branding) belongs to Whisker and Bark or its licensors and may not be reproduced without permission.

Third-party links & tools

We may provide links or tools from third parties. We are not responsible for third-party content or services and provide them "as is."

Changes to these terms

We may update these terms at any time by posting the revised version on this page. Continued use of the site after changes constitutes acceptance.

Governing law

These terms are governed by the laws applicable in our place of business, without regard to conflict-of-law rules.

Contact

Questions about these terms? Reach us through our Contact page.