Terms of service

Overview — This website is operated by Whisker & Bark. By visiting our site and/or purchasing something from us, you agree to be bound by these terms of service.

Products & pricing — All products are subject to availability. Prices are in USD and may change without notice. We reserve the right to limit quantities and to discontinue any product at any time. Product images are for illustration; minor variations in color may occur.

Orders — We reserve the right to refuse or cancel any order (for example, suspected fraud or errors in pricing or stock). If we cancel an order after payment, you receive a full refund.

Pet safety — Our products are chosen with pet safety in mind, but always supervise your pet with new toys and accessories, and follow the usage guidance on each product page. Consult your veterinarian with any health concerns.

Returns & refunds — See our Return and Refund Policy.

Limitation of liability — To the fullest extent permitted by law, Whisker & Bark is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Governing law — These terms are governed by the laws of Canada and the province in which our business is registered.

Contact — Questions about these terms can be sent to us via the contact page.