Shipping Policy
Last updated: August 7, 2026
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email as soon as your order ships, with a tracking number included.
Delivery time
Tracked delivery typically arrives within 7–14 business days after your order ships. Delivery estimates are provided by our carriers and may occasionally vary due to customs, weather, or carrier delays beyond our control.
Shipping costs
- Free shipping on all orders over $50 USD
- Orders under $50 ship at a flat rate shown at checkout before you pay
There are no hidden fees — the total you see at checkout is the total you pay us. Some international orders may be subject to customs duties or import taxes charged by your country; these are the customer's responsibility.
Order tracking
Every order ships with tracking. If your tracking hasn't updated for more than 7 days, contact us and we'll investigate with the carrier.
Wrong address
Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours of ordering and we'll do our best to correct it before the order ships. We are not responsible for orders delivered to an incorrectly entered address.
Lost or damaged packages
If your order arrives damaged or is confirmed lost in transit, contact us within 14 days of the delivery (or expected delivery) date with your order number and photos if applicable. We'll send a replacement or issue a refund.
Questions?
Reach us anytime through our Contact page — we reply within 24 hours.